1. What products do you offer?
We sell digital downloads of various versions of QuickBooks Desktop software at affordable prices.
2. How do I receive my purchase?
All products are delivered via email immediately after your payment is confirmed. You will receive your software license and download instructions directly in your inbox.
3. What if I don’t receive my software after purchasing?
If you don’t receive your email within 10 hour of your purchase, please check your spam or junk folder. If you still can’t find it, contact our support team at for assistance.
4. Can I return the software or get a refund?
No. As all our products are digital and delivered electronically, we do not accept returns or offer refunds. Please ensure you are purchasing the correct product for your needs before completing your transaction.
5. How do I install the software?
Once you receive the email with your download instructions, follow the step-by-step guide to install the software. If you encounter any issues during installation, our support team is here to help.
6. What payment methods do you accept?
We accept major credit cards and other secure payment methods for your convenience.
7. Are your software licenses genuine?
Yes, we only sell genuine QuickBooks Desktop licenses. Your purchase includes a fully licensed product, which you can activate upon installation.
8. Is there customer support available if I have questions or need help?
Absolutely! Our support team is available to assist you with any questions or issues you may have. Simply reach out to us at Contact us.
9. Can I change my email address after placing an order?
If you realize you entered an incorrect email address at checkout, contact us immediately at [Your Contact Information]. We will do our best to correct the error before sending the product, but we cannot guarantee changes once the product has been delivered.
10. Do you offer any discounts or promotions?
Yes, we periodically offer discounts on certain products. Be sure to check our website for the latest offers.
11. Is the purchase a one-time payment or subscription-based?
All purchases are one-time payments, and you will own the software license outright. There are no recurring charges.
12. Can I install the software on multiple computers?
Each software license is typically valid for installation on one computer unless otherwise specified. Please check the product details for licensing information. If you need to install it on multiple devices, you may need to purchase additional licenses.
13. What versions of QuickBooks Desktop do you sell?
We offer a wide range of QuickBooks Desktop versions, including Pro, Premier, and Enterprise editions. You can choose the version that best fits your business needs.
14. Do you offer QuickBooks support or training?
While we do not offer direct support or training for QuickBooks, the software comes with helpful guides and resources from Intuit. We recommend checking Intuit’s official support site or forums for additional help.
15. What happens if the software doesn’t work after installation?
If you experience any technical issues after installation, please contact us at Contact us for assistance. We’ll work with you to troubleshoot the issue, but please note that we do not provide refunds for technical problems related to third-party system compatibility.
16. Is there a time limit on downloading the software after purchase?
Once your purchase is confirmed, you’ll receive the software download link. The link may have an expiration date (e.g., 30 days), so we recommend downloading and installing the software as soon as possible. If you miss the window, contact us, and we’ll assist in reissuing the download.
17. Do I need an internet connection to install QuickBooks Desktop?
You will need an internet connection to download the software and for initial activation. After activation, you can use QuickBooks Desktop offline for most features, though certain functions (such as payroll updates or online banking) will require internet access.
18. Can I upgrade my QuickBooks version later?
Yes, you can upgrade to a newer version of QuickBooks Desktop in the future. However, please note that upgrades require purchasing the latest version, as there are no free updates between major versions.
19. Are there any system requirements for QuickBooks Desktop?
Yes, QuickBooks Desktop has specific system requirements for both Windows and Mac operating systems. Before purchasing, please check the system requirements for the version you are interested in to ensure compatibility with your computer.
20. Can I transfer my QuickBooks data from an older version?
Yes, you can typically transfer your QuickBooks data from an older version to a newer one. QuickBooks provides an easy migration tool that helps move data between versions. Always back up your data before upgrading or transferring files.
21. Do you offer any bundled services with your QuickBooks software?
Currently, we do not offer any bundled services, but you will receive full support for installing and activating the software. Keep an eye on our website for any future offers or bundles that may include additional services or tools.
22. What happens if I accidentally delete or lose the software?
If you lose your email containing the software license or download link, contact us at Contact us with your order details, and we will resend the download information. Please keep your order confirmation and license information safe for future reference.
23. Can I upgrade to QuickBooks Online from QuickBooks Desktop?
QuickBooks Desktop and QuickBooks Online are separate products with different features. While it’s possible to migrate data to QuickBooks Online, you would need to purchase a subscription for QuickBooks Online. We recommend researching which version best fits your business needs before making the switch.